Payments and billing

I need a VAT invoice. How can I request it?

Travelner can support tax invoice requests from companies operating in Vietnam for travel services booked with Travelner. To request a tax invoice, please contact [email protected] for assistance. The following information is required for the VAT invoice:

  1. Your order(s) number
  2. The paid amount
  3. VAT code
  4. Buyer Name 
  5. Address
  6. Email address: where the e-invoice needs to be sent to

VAT invoices are issued for transactions made in VND only. Your VAT invoice will be sent to the supplied email address within 10 days after your travel is complete.

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Discounts and Savings Claims

Discounts and savings claims are based on multiple factors, including searching over 600 airlines to find the lowest available fare. Promo codes shown (if any) are valid for savings for qualified bookings off our standard service fees. Seniors and youth may find specific discounted fares offered by certain airlines subject to airline qualifications. Military, bereavement, and visually impaired travelers are eligible for discounts off our post-booking service fees as outlined in the compassion exception policy, mentioned in our Terms and Conditions.

* Savings based on median fares found on Travelner last month. All fares are for round-trip tickets. Fares include all fuel surcharges, taxes & fees, and our service fees. Tickets are non-refundable, non-transferable, non-assignable. Name changes are not permitted. Fares are only correct at the time of display. Displayed fares are subject to change, availability and cannot be guaranteed at the time of booking. The lowest fares may require an advance purchase of up to 21 days. Certain blackout dates may apply. Holidays and weekend travel may have a surcharge. Other restrictions may apply. Save money by comparing multiple airlines within our website and choosing the lowest fare.

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