Payment Guidelines

Fares are not guaranteed until your flights are ticketed. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of airfare or any other change, you may be notified of this change, and only upon such notification you have the right to either accept or decline this transaction. If you elect to decline this transaction, you will not be charged.

After your flights are ticketed, all changes are subject to availability, additional fees, airline rules, and regulations.

All online bookings on the Travelner website or mobile application must be fully paid at booking. After the full payment has been verified, you will be provided with a booking reservation code with details of confirmed services, e-tickets, and travel vouchers where applicable.

Choose from the following methods of payment for your own convenience. The prices quoted on the Travelner website are final prices for online payments. Please note the amount deducted from your account may differ due to currency conversion or other charges incurred at your banks.

1. Payment by wire bank transfer

Travelner can receive payments by wire bank transfer in USD or other supported currencies. After selecting Wire Bank Transfer as your payment method, you will see all available Travelner’s bank account information for your convenience.

Notes:

  • When making the bank transfer you must provide the invoice number. If you are paying more than one invoice, please provide all invoice numbers separated by a slash ( / ) with space before and after it.
  • If you have any questions about paying by bank transfer, send an email to [email protected] or phone +1 949 8646010 (USA).
  • Travelner will contact you with a booking confirmation and travel documents once we receive your payments.

2. Paying by credit card or debit card

Visa Master Amex

Travelner accepts payments by Visa, MasterCard, and Amex credit cards by simply filling card information directly on the site. All credit card transactions are secured by TLS/SSL technology, and we comply with PCI-DSS (Payment Card Industry - Data Security Standard) for all online transactions.

Make payment by credit/debit card with just 3 simple steps:

  1. Select Credit or Debit Card payment method
  2. Fill in the card information
  3. Click Process to Payment

When you are on the payment page, the following information is required:

  • Your billing information: relate to Billing person name, Country, ZIP code...
  • Your credit card information: Relate to Credit Card number, Expiry date, CVV, or CVC.

Notes:

  • If you have any questions regarding credit card transactions, please contact: [email protected]
  • If your transaction is processed successfully you will see a confirmation page.
  • If your transaction is declined, you will see the following decline page. The decline pages will vary depending on the reason for the rejection.
  • You will receive a confirmation email shortly after your payment has been validated and accepted.

3. Paying by PayPal

Paypal is the most popular and preferred payment gateway that accepts payments by credit/debit cards or fund transfers between accounts. You have two options of payment below.

3.1 Credit/Debit Card via Paypal

Visa Master Discover Amex

The list of Credit Card we accepted for this option include Visa, Mastercard,Discover and Amex

Your credit/debit card bank statement for this transaction will show Paypal*TRAVEL VISA, Paypal*TRAVEL VISA SERVICE. It depends on your card’s issuing bank’s country.

When you are on the payment page, the following details are required.

  • Your billing information: relate to Billing person name, Country, ZIP code...
  • Your credit card information: Relate to Credit Card number, Expiry date, CVV or CVC

Notes:

  • Information is provided over secure connection TLS/SSL. We comply with PCI-DSS (Payment Card Industry – Data Security Standard) for transactions.
  • If you have any questions regarding credit card transactions, please contact [email protected].
  • If your transaction is processed successfully, you will see a confirmation page.
  • If your transaction is declined, you will see the following decline page. The decline pages will vary depending on the reason for the rejection.
  • You will receive an email confirmation shortly after your payment has been validated and accepted.

3.2. Pay by Paypal Account

With this option, you just need to log in to your PayPal account to make the payment for your order. It's a very straightforward and secure process with the highest customer protection.

Paypal

SUPPORTING DOCUMENTS

In some cases, after completing the payment process, you may receive an email from our team requesting support documents for your booking as required by airlines and/or our third-party service providers. This is to ensure all travelers’ information is thoroughly checked and provided accordingly to the service providers in advance. This will help verify your personal information is accurate so that you can avoid the time-consuming verification process at the check-in counters. This process is also to ensure that your credit, debit, or charge card is not being used without your consent.

Descontos e Reivindicações de Poupança

Descontos e reivindicações de poupança são baseados em vários fatores, incluindo pesquisar mais de 600 companhias aéreas para encontrar a tarifa mais baixa disponível. Os códigos promocionais exibidos (se houver) são válidos para economias em reservas qualificadas fora de nossas taxas de serviço padrão . Idosos e jovens podem encontrar tarifas com descontos específicos oferecidas por certas companhias aéreas sujeitas às qualificações das companhias aéreas. Viajantes militares, enlutados e com deficiência visual são elegíveis para descontos em nossas taxas de serviço pós-reserva, conforme descrito na política de exceção de compaixão, mencionada em nossos Termos e Condições .

* Economia com base nas tarifas medianas encontradas no Travelner no mês passado. Todas as tarifas são para passagens de ida e volta. As tarifas incluem todas as sobretaxas de combustível, impostos e taxas e nossas taxas de serviço . Os ingressos não são reembolsáveis, intransferíveis, intransferíveis. Mudanças de nome não são permitidas. As tarifas só estão corretas no momento da exibição. As tarifas exibidas estão sujeitas a alterações, disponibilidade e não podem ser garantidas no momento da reserva. As tarifas mais baixas podem exigir uma compra antecipada de até 21 dias. Certas datas de bloqueio podem ser aplicadas. Feriados e viagens de fim de semana podem ter um custo adicional. Outras restrições podem ser aplicadas. Economize dinheiro comparando várias companhias aéreas em nosso site e escolhendo a tarifa mais baixa.

Converse conosco agora!
Converse conosco agora!
Rolar para cima