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Frequent flyer program

What is the Frequent Flyer Program?

A frequent-flyer program (FFP) is a loyalty program offered by an airline. Many airlines have frequent-flyer programs designed to encourage airline customers enrolled in the program to accumulate points (also called miles, kilometres, or segments) which may then be redeemed for air travel or other rewards. Points earned under FFPs may be based on the class of fare, distance flew on that airline or its partners, or the amount paid.

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