Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions about the refund policy of travelner.com. These terms and conditions apply to bookings you make with our consultants (over the phone or by email) as well as online bookings you make on our website.
All cancellation requests have to be sent to us by email, we then check and support you process the refund following our refund policy and airlines’ terms and conditions.
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Cancellation & Refunds | Air - Economy | Air - Business/First-class | ||
---|---|---|---|---|
Charges per passenger per ticket | Domestic | International | Domestic | International |
Before etickets are issued | FREE | FREE | FREE | FREE |
Cancellation requested within 24 hours after tickets are issued | $50 | $75 | $75 | $75 |
Cancellation & Refunds | Air - Economy | Air - Business/First-class | ||
---|---|---|---|---|
Charges per passenger per ticket | Domestic | International | Domestic | International |
Cancellation outside 24 hours and credit kept for future bookings | $50 | $50 | $100 | $100 |
Cancellation outside 24 hours and refunds requested | $100 | $250 | $250 | $250 |
Discounts and savings claims are based on multiple factors, including searching over 600 airlines to find the lowest available fare. Promo codes shown (if any) are valid for savings for qualified bookings off our standard service fees. Seniors and youth may find specific discounted fares offered by certain airlines subject to airline qualifications. Military, bereavement, and visually impaired travelers are eligible for discounts off our post-booking service fees as outlined in the compassion exception policy, mentioned in our Terms and Conditions.
* Savings based on median fares found on Travelner last month. All fares are for round-trip tickets. Fares include all fuel surcharges, taxes & fees, and our service fees. Tickets are non-refundable, non-transferable, non-assignable. Name changes are not permitted. Fares are only correct at the time of display. Displayed fares are subject to change, availability and cannot be guaranteed at the time of booking. The lowest fares may require an advance purchase of up to 21 days. Certain blackout dates may apply. Holidays and weekend travel may have a surcharge. Other restrictions may apply. Save money by comparing multiple airlines within our website and choosing the lowest fare.